Effective Date: 15 August, 2025
At Royal Cargo Packers and Movers, Vapi, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you use our services, website, or contact us.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, phone number, email address, postal address, and ID proof (if required for verification).
- Service Information: Pickup and delivery addresses, moving inventory details, and schedule preferences.
- Payment Information: Transaction details (we do not store your card/bank details; they are handled securely by payment gateways).
- Website Usage Data: IP address, browser type, cookies, and pages you visit on our website.
2. How We Use Your Information
We use the collected data to:
- Provide, manage, and complete your moving service.
- Communicate with you about bookings, updates, and queries.
- Improve our website, services, and customer experience.
- Process payments securely.
- Send promotional offers (only if you opt-in).
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with:
- Our service partners: Trusted vendors, drivers, and team members involved in your moving service.
- Legal authorities: If required by law, regulation, or court order.
- Payment processors: For secure transactions.
4. Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some features of the site may not function properly.
6. Your Rights
As a user, you have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal data (subject to legal and contractual obligations).
- Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Royal Cargo Packers and Movers
Vapi, Gujarat – India
📞 Phone: 090572 07879
📧 Email: Royalcmovers@gmail.com
🌐 Website: https://www.royalcargopackersandmovers.in